A New View of Customer Relations
Posted in Uncategorized on 01/07/2010 06:05 pm by admin“Treat your customer as if he entered the world’s finest hotel..make them long to return.”
I saw this quote on the openforum.com today. It definitely got me thinking…
01/08/2010 at 6:19 pm
You need to read “Be Our Guest”…
http://www.amazon.com/Be-Our-Guest-Perfecting-Customer/dp/0786853948/ref=sr_1_1?ie=UTF8&s=books&qid=1262989160&sr=8-1